Category: Workplace

Categories
Communication Links Tips Workplace

Controlling IM Spam

Here at Hosted IM World, we’ve had some problems lately controlling spam comments that are appearing on our blog. Just since Sunday, we have had over 50 spam comments from people trying to sell everything from Viagra to photos of  Megan Fox nude. We have no choice but to spend time clicking ‘Spam’ on each of the 52 comments, hoping for it to die down. In the mean time, researching plugins and steps to take to cut down on the number of spammers may also help.

Just as there are spam emails and spam blog comments, there are also spammers that threaten to bother you on an instant messenger program. The download instant messenger programs I’ve had the most trouble with are MSN Messenger and AIM (although AIM has significantly cut down on this recently).

In order to combat spam IMs, which is the occurrence of random screen names sending you messages that say something along the lines of “Look at this cool new product I’ve found!” or “Still need a job? Visit this site”, you can do 2 things:

  1. Change your privacy settings to make you unsearchable and only give your screen name out to people you trust.
  2. If you have a severe problem with spam, change your screen name and then do step 1.
  3. Download instant messenger programs that are hosted on a secure server, like the new *free* Public Brosix 3 Beta, which is available for Mac, Windows, and Linux. This will close your IM activity from the rest of the internet, eliminating spam.

As technology develops, spam will hopefully decrease, but until that time, download instant messenger programs that have good spam filters and are dedicated to eliminating sketchy users with bad intentions.

Categories
Communication Tips Workplace

What Instant Messenger Features are Important to You?

When you are using an instant messenger, what features do you utilize the most? There are more and more “extras” that because use in instant messenger conversations every day. Some of these features include:

  • Video Chat
  • Voice Chat
  • File Transfer
  • Drawing Boards (like the award-winning Brosix whiteboard)
  • Group Chat Rooms

For me personally, I use the text messaging most (which is obviously the basic purpose of IM), but I also use the file transfer a lot to send funny pictures to friends or to have a co-worker check an article I am writing for one of our client’s websites.

I would like to use group chat and video chat a lot more, but since most of the people that are on my buddy list don’t like to use it or unable to use it due to the instant messaging program they are using, which doesn’t support it. For contacts that I don’t see much, video chat is a great option because it allows me to converse with them without having to use my cell phone minutes. It’s free, and I also get to see their face while I am talking to them, which often makes communication a lot clearer.

Are there any instant messenger features besides the ones above that you use every day? Or, do you use group chat a  lot and have a story to share? Post a comment!

Categories
Tips Workplace

Is Lack of Communication Holding You Back?

What many CEOs, new buisness owners, or managers promoted from a lower role assume is, that if you get a group of people together, then they will all eventually be able to communicate effectively. However, it is crucial to realize that this is simply not the case at all. Because people have different communication styles, they are more likely to find it harder to relate to others who perfer a different type of communication.

Many people are visual learners- they like to learn by doing- taking notes, watching a  video presentation, etc. Many are audio learners- they would rather listen to an audiobook then to actually read the book themselves. And, with how people learn, comes how people communicate. It is often the same type of way. For example, an audio learner would much rather pick up the phone and call another co-worker, or go talk to them in person, instead of sending an email or memo. Conversely, many visual learners appreciate being able to communicate by email (I am definitely a visual learner and communicator!).

Fortunately, I believe that there is a form of communication that has some middle ground- and that is using hosted instant messaging, like Brosix, or a free messaging system like AIM. For audio learners, they get to have the feel of a real-time telephone or in-person communication, and for visual learners, they get the text component of an email. Meeting in the middle is sometimes the best way to create the best communication environment for your company.

Categories
Communication General Workplace

Instant Messaging 2.0

When instant messaging was first developed in the 70s and 80s, and then modernized in the 90s, it was just a treat to be able to communicate with another user in the same room, even though you were on two different computers. But what used to be an archaic form of ‘instant’ e-mail has now developed into a premier option for online and digital communication.

This is a phenomenon I’d like call “Instant Messaging 2.0”.  This isn’t your grandmother’s IM program, so to speak. Instant Messaging clients are now (more than ever) one of the first choices for working professionals in an office or purely internet-based company. This IM 2.0 includes hosted instant messaging, which is the main topic of this blog and my other blog, Hosted IM Spot. With Hosted IM chat programs, hard-working CEOs, managers, and their employees no longer have to worry about the headache and stress that comes from worrying about if they data is safe.

Yes, in this age of ‘IM 2.0’ most data is the most secure that it has ever been. Encrypted (hosted) servers make sure data cannot be analyzed by a malicious source, such as a hacker or competing business. Having a hosted IM client may actually save your company money, but making sure that your data and personal information is always secure.

Categories
Communication General Links Workplace

More Resources on Hosted IM Programs

If you need more places to find out information on hosted IM programs or IM clients, you are more than welcome to check out my other hosted IM blog, Hosted IM Spot. It provides articles very similar to the ones here and is usually updated 1-2 times per week, depending on how much I am able to post on this blog as well.

Also, I used to write on the Brosix blog and I know that it still has some great bloggers over there that continue to provide great tips about Brosix, instant messaging, workplace communication, and much more.

Additionally, besides blogs, I’ve been able to find a lot of other resources on the web that provides resources for those looking to learn more about free, corporate, and private online and instant communication. I really like to use the forums over at Big Blue Ball and read Brandon’s articles on the IM section of About.com. Both are very reputable sites that continuously provide current and up-to-date information.

I know that the niche of hosted instant messagaging is small, but definitely has a steady group base of consumers that are interested in providing themselves and their employees with a private, secure, and easy to use online communication alternative. I’m sure that hosted IM clients will only continue to grow in popularity.

Categories
Communication Tips Workplace

Instant Messaging is Fun!

 

Instant messaging is a fun way to communicate with friends, family, and co-workers. And what better way to communicate online then by doing it with a hosted instant messaging program like Brosix? Hosted IM programs take out all the stress and worry of online communication so you can go back to focusing on the most important part of IM- talking with others (whether it be for fun or for business). 

Why is instant messaging so fun? Well, it is definitely hard to put a finger on. To me, I believe that instant messaging is fun because it gives you time to think about what you are going to say and the smileys and emoticons make communication more laidback and easy to do. When I was working full-time as a Marketing Coordinator in the corporate world, I loved the fact that instant messaging programs were allowed on our computers. It made it easy to ask a fellow co-worker how their birthday was while also asking another co-worker about a project that was due.

Maybe hosted instant messaging is so fun because it is so easy. Being able to talk to several people instantly at once (and in private conversations) is something that can only be done with instant messaging. You can’t do it on the phone, over e-mail, or even in person. 

So go ahead, get wild and crazy and go find yourself a hosted instant messaging program.  You’ll thank me!

 

Categories
Communication General Workplace

Who Doesn’t Use IM?

In these modern times, it’s hard to find anyone who isn’t using email, internet, or some form of electronic communication. Instant messaging has come to to the forefront of digital and internet communcation and has revolutionized the way that America’s workers and organizations are collaborating together.

Instant messaging is a great way for the workers of America to come together and be able to continuously communicate throughout the day while remaining at their computers to work on projects or stay focused to work on deadlines. 

The use of the internet is basically a job requirement for most office-oriented jobs. And once you know how to use the internet, then using instant messaging is not too far behind. It is so easy to use and simple- anyone who knows how to type can use it! For employees and their managers who want to communicate without ever having to leave their desk, instant messaging can not only boost productivity, but can also help companies stay on the frontier of digital communication. 

Even if you do not want to spend money on providing instant messaging for your employees, there are free hosted and secure messaging programs that can still provide the solution you are looking for. One of these include Brosix Public, which is a secure communication program. Brosix is the sponsor of this blog and is dedicated to providing you options when choosing a hosted IM client provider.